Privacy & Security

PRIVACY POLICY

Dear Customer, we are aware of the fact that your personal information is precious and private and we will store it and use it only to make your experience with us easier and more interesting.

We will ask you for personal details as name, email and address in case you make an order or you might want to be kept up to date on our news or promotions by adding your email address to our mailing list.

We might involve you to know about your interest and preferences to improve our products or services, because, at the end of the day, we are developing our product to make you happy and share our passion with you!

Your information is protected by unauthorized access or disclosure and we have at heart your interest of keeping such information private, as it is intended to be.

SECURITY

We use Stripe as a primary payment gateway to authorize the credit card payment. 

This payment gateway protects the credit card details by encrypting sensitive information to ensure that such information is passed securely between the Customer, us and the payment processor. 

We, as Nousa Concept, will not directly process any credit card details or other financial information supplied for the transaction and belonging to the Customer. 

Therefore we cannot be held liable for any error, negligence or wrongdoing referable to how the Payment gateway has managed the financial transaction linked to the purchase of the Products on the Site. 

Stripe meets the new SCA (Strong Customer Authentication) requirements in the form of an extra authentication step after the authorization of the bank or card issuer and before the payment is charged. This step helps protecting customers by preventing fraud.

COOKIES

We all love cookies, but we sometimes mistrust the virtual ones ;)

A cookie is a small file that, if you agree to it, will be placed on your computer’s hard drive. It helps analyse web traffic and remember your preferences.

It provides you Visitor with a smoother navigation of the website because your likes and dislikes will be remembered.

It helps us to see which pages have been navigated, giving us the chance to  improve the structure of the website to better meet your needs.

So cookies give us no access to your computer or any information about you, only about the way you navigated our website, so that we can try to make this journey more pleasant on the next visit.